New York Times
Editorial
November 19, 2010
Americans understand the need for security screenings at airports and are remarkably patient. So there is no excuse for the bumbling, arrogant way the Transportation Security Administration has handled questions and complaints about its new body-scanning machines and more aggressive pat-downs.
The Times reported on Friday that civil liberties groups have collected more than 400 complaints since the new pat-downs began three weeks ago. That is a minuscule number compared with all the people who flew. But there are far too many reports of T.S.A. agents groping passengers, using male agents to search female passengers, mocking passengers and disdaining complaints.
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